| Saint-Gobain Ceramics &
Plastics, Inc (the "Company") respects your privacy. Accordingly, we have
adopted the following policies and procedures to ensure that any information you provide
to us on this Web Site (the "Site") is treated appropriately and with your full
knowledge and consent. The purpose of this Privacy Statement is to explain what
information we may collect from you and how this information may be used. What type of
personal information is collected on the Site and how is it used?
Certain areas of the Site may request you to supply us with personal information. We ask
for this information only to the extent such information is necessary or appropriate to
perform certain functions or activities on the Site (such as a request for product
literature or an online order). Your participation in these activities is completely
voluntary. At the present time, the following activities on the Site may require you to
disclose personal information to us
- Requests for Product Literature. In many cases we offer
additional information about the products and services described on the Site. To receive
this information by mail, we need you to supply us with certain contact information such
as your name, mailing address, phone number and email address.
- Online Orders. Certain information must be supplied to us
to place an online order such as your name, company name, shipping address, email address,
user name and certain financial information (e.g., credit card number, expiration date).
This information is used solely for billing and collection purposes. The contact
information may also be used by us in connection with certain marketing activities such as
a promotion or new product announcements. The Company will refrain from making these types
of communications to customers who have opted out of these programs as described further
below
- Warranty Registration, Surveys and Feedback. In some
cases, you may be able to submit your product warranty registration to us through this
Site. Our registration process requires you to supply us with certain information about
you (such as your name and mailing address) and the products being registered. We may also
ask for certain demographic information about you in connection with marketing surveys and
feedback submission forms
- Sweepstakes and Contests. When you enter a contest or
other promotional event on the Site, we may ask for your name, address, telephone number
and e-mail address. This information is used to administer the contest and notify winners.
- Personal Profiles. Users of our Site may wish to register
with us in order to receive more personalized content and/or participate in certain
activities such as setting up a project folder. Our profile registration process requires
you to supply us with your name, address, email address, a user name and password, and
certain information regarding your interest in our products and/or your project
- Site Use Data. The Company may also collect other
information from customers and visitors to the Site such as the user's IP address, domain
name, length of time spent on the Site, and the pages accessed during each visit to the
Site. The Company uses this information to analyze trends, administer the site, track
user's movement, and gather broad demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.
How will the Company protect my personal information?
We will not share your personal information with third parties, except for our business
partners or other entities performing a service or activity that you have requested from
the Site (such as an online order).
The Company may disclose information you have provided to us if we have a good faith
belief that such disclosure is necessary to (1) comply with the law or with legal process
served on the Company; or (2) protect and defend the rights or property of the Company.
If we gather demographic information from you (for example, your age, education level or
household income), we will not share that information in a manner that identifies you as
an individual with any other entity, unless we let you know that at the time of
collection. When we share demographic information with third parties, we will give them
aggregate information only.
Certain information supplied by you to our Site may be password-protected, and you should
take appropriate measures to protect the secrecy of your password. If you use a computer
in a public place or share a computer with others, remember to sign out and close your
browser window when you finish accessing our Site in order to prevent others from
accessing your personal information. You are solely responsible for the control and use of
each password you create.
What are "Cookies" and does this Site use them?
"Cookies" are small pieces of information that are stored by your browser on
your computer's hard drive. Most web browsers automatically accept cookies, but you can
usually change your browser to prevent that if you would rather not store the information
for future use. Our cookies enable us to provide you with more personal service. The
Company uses cookies to facilitate the administration of the Site and enhance the content
of the Site for our users.
What security measures are employed by your Site?
The Company has security measures in place to protect the loss, misuse and alteration of
the information under our control. These include a firewall to prevent unauthorized access
to our systems and maintenance of registration information in a separate database.
Although we will exercise reasonable care in providing secure transmission of information
between your computer and our servers, we cannot ensure or warrant the security of any
information transmitted to us over the Internet. We will protect the transmission of
credit card and other transactional information through industry standard, SSL (secure
socket layer) encryption.
What about your links to other web sites? Is my information protected by these sites?
This Site may contain links to other web sites. Please be aware that the Company is not
responsible for the privacy practices of such other sites. The Company encourages our
users to be aware when they leave this Site and to read the privacy statements of each and
every web site that collects personally identifiable information. This Privacy Statement
applies solely to information collected by this Site. Additionally, the existence of any
external link does not suggest that we are endorsing the linked company or its products or
services.
How can I correct or make updates to my personal information?
If at any time you wish to update your information or stop receiving communications from
our Site, our partners, or selected third parties, you may refer to the Contact Us form on
the site to send a change request to the Webmaster.
How can I "opt-out"?
Users of the Site are given the opportunity to "opt-out" of having their
information used for purposes not directly related to our Site at the point where we ask
for the information. Users are always notified when their information is being collected
by any outside parties. The Company does this so our users can make an informed choice as
to whether they should proceed with services that require an outside party, or not.
A Special Note about Children
This Site is not intended for use by children under the age of 13. The Company does not
intend to collect any personal information or data from individuals that identify
themselves as children under the age of 13.
If the Company becomes aware that information from a child under the age of 13 has been
submitted to this Site, we will respond to the inquiry, and, when appropriate, delete all
personally identifiable information (including email address) concerning that child from
our records. That information will not be used for any other purpose, nor will it be
disclosed to any other parties. If a parent believes that his or her child has submitted
personal information to this Site, you are encouraged to contact us via the Contact Us
form on the site.
We believe parents should supervise their children's online activities and consider using
parental control tools available from online services and software manufacturers that help
provide a kid-friendly online environment. These tools can also prevent children from
otherwise disclosing online their name, address, and other personal information without
parental permission.
Changes to Our Policy
The Company will notify you of changes to its user privacy and information usage practices
by posting the changes on this page. Please check the revision date at the bottom of this
Privacy Policy to determine if the policy has been modified since you last reviewed it.
Conditions of Use
Your use of the Site, including any dispute concerning privacy, is subject to this Privacy
Statement and the Company's Terms and Conditions of Use. By using
this Site, you are accepting the practices set out in this Statement and those Terms |
